FAQs
No, we’re happy to supply anyone — from businesses to individual hobbyists.
You can request swatches directly through our website. Just check the box next to the swatches you’d like, add them to your swatch cart, then click the ‘Check Out Swatches’ tab to enter your information and complete your request.
Most items do not have a minimum unless otherwise noted.
However, there is a $25 processing and cutting fee for orders totaling under 100 yards.
This fee covers up to 5 items per invoice before it applies again.
All fabrics are cut and sold in full-yard increments only. Half-yard cuts are not available.
Domestic requests will typically be $0.50 per swatch and excessively large requests may have an additional Processing/Handling Fee added.
International requests will also be $0.50 per swatch, but will have a shipping fee of $45-$55 added to the request for up to 25 swatches, beyond that additional shipping/handling fees may apply.
Please submit all standard yardage orders directly through our website’s checkout system.
For larger bulk orders, typically 500+ yards, or for special-order items, you may also submit a company Purchase Order (PO) via email.
All prices are listed on our website, and we do our best to keep them updated regularly to ensure accuracy.
Shipping depends on the size of your order:
*Small orders typically ship via USPS or UPS.
*Orders or 100 yards+ can be shipped using your UPS account for the best rates.
*Larger orders will ship via freight service. We’ll place the items on a pallet and send the details to our freight partner, who will contact you directly with pricing and delivery options. If you have a preferred freight service, we’re happy to coordinate with them instead.
Shipping costs are calculated based on the size, weight, and destination of your order. Once we have the full details, we’ll provide an exact shipping quote.
We can arrange local deliveries depending on the size of the order and the delivery address. A delivery fee will apply.
Yes, we have a showroom and warehouse located in Los Angeles, CA. We’re open Monday through Friday from 10 AM to 4 PM.
To ensure we have your requested items ready and can assist you without delay, we strongly recommend placing orders through our website in advance of your visit. Our daily warehouse and showroom schedules can vary, and same-day order preparation and walk-in service are subject to availability.
Orders placed ahead of time will be prepared and confirmed for pickup once ready.
Orders are typically invoiced the same or next business day. Once the invoice is approved and payment has been received and cleared, shipping or pickup can usually be arranged the same day or within two business days.
While we source denim from around the world, all the stock listed on our website is housed in our Los Angeles, CA warehouse. Orders ship from there, and local pickups can also be arranged at that location.
Our preferred payment method is Zelle, which allows for quick and convenient payment processing.
We also accept bank/wire transfers, cashier’s checks, cash, and personal or business checks (subject to clearance before shipping or pickup).
Credit card payments are accepted only in limited circumstances, typically for smaller domestic orders or sample purchases, and are subject to approval.
Accepted payment methods may vary depending on the order size and details. Certain payment methods may be subject to additional processing fees or restrictions.
We scan every item using high-resolution equipment, and most images are very accurate. However, some colors—especially khakis and olives—don’t always scan perfectly. In addition, variations in screen settings and lighting may affect how colors appear online. For the most accurate representation, we strongly recommend requesting a swatch before placing a production order.
We keep many items in constant stock, but availability can vary depending on the style. If we run out, we’ll do our best to restock or source more through our global mill partners. If the exact item isn’t available, we can often offer a close match as an alternative.
We have over 25 years of experience in sourcing and matching fabric. If you’re looking for something specific, you’re welcome to bring it in or send us a sample, and we’ll do our best to find a match. Depending on the quantity needed, we also work closely with mills around the world that can produce or replicate items for you at the best possible price. Please note that for custom matching or sourcing, a minimum order may be required.
Unless otherwise noted as Unsanforized, Loomstate, Shrink-to-Fit, or Greige Goods, most of our fabrics are Sanforized (pre-shrunk) to minimize shrinkage.
However, shrinkage and colorfastness can vary by fabric. We strongly recommend testing all materials for shrinkage and colorfastness before cutting or beginning production.
We do not offer returns or exchanges on most orders. However, for full rolls of stocked fabric (not including special orders, custom-milled items, or sold-out styles), returns may be considered with a 30% restocking fee, plus all transportation costs. No returns will be accepted after 30 days from the invoice date. All returns must be discussed and approved by our office in advance before being sent back.
Pacific Blue Mills isn’t a single mill or location. It’s a name we’ve given to a select group of private, exclusive mills around the world that develop and produce styles for us and our clients. We only partner with mills that meet our high standards for quality, ethical sourcing, and competitive pricing—ones we’re proud to stand behind with our name and reputation.
